Travelers Assistance, a program of the Airport Foundation MSP, is one of the airport's most visible resources for travelers and airport visitors. Information booths, located at strategic points throughout the terminals, are staffed by hundreds of volunteers dedicated to providing quality information and services to thousands of travelers daily. One million are served annually.

In addition to providing airport, airline and tourism information, Travelers Assistance offers:

An interpreter service for international travelers
Special help to disabled and elderly individuals
A comfortable waiting area for people with special needs
Infant supplies in times of emergency
Oxygen delivery services within the airport.

The Travelers Assistance central office is located near the entrance to Concourse D and is open most days from 8:00 a.m. to 8:00 p.m. We are closed on several holidays.

Phone: 612-726-5500

FAX: 612-726-5236

Volunteer Opportunities

New volunteers are always welcome to join the Airport Foundation and Travelers Assistance program. A variety of positions are available for those who enjoy working with the public or prefer to work behind the scenes. Our program's flexible schedules and unique opportunities attract volunteers from all walks of life.

Besides getting personal satisfaction from assisting others, Airport Foundation volunteers receive free airport parking and beverages while volunteering, a discount (if badged) at many airport shops and restaurants, a quarterly newsletter, eligibility for membership in Wings Financial Credit Union, invitations to appreciation events and social functions, and opportunities to meet others who share similar interests.

For more information about our volunteer opportunities and to receive application materials:

Visit our website, www.airportfoundation.org , or

Call 612-726-8179.

Airport Foundation MSP Mission Statement

The Airport Foundation MSP dedicates itself to enhancing the experience and exceeding the expectations of travelers at MSP International Airport, as well as supporting the airport and broader aviation community.